Q1: How To Order
A: Step 1, please tell us what model and quantity you need;
Step 2, then we will make a PI for you to confirm the order details;
Step 3, when we confirmed everything can arrange the payment;
Step 4, finally we deliver the goods within the stipulated time.
Q2: When will make delivery?
-Stock Order: 3-7 days after receipt of the full payment
-OEM Order 12-20 days after receipt of the deposit
Q3:After-Sales Service
18 months warranty for all kinds of products;
1. During the warranty, we provide free normal spare parts once the machine has a problem.
2. We will solve the customer's machine problem within 24 hours from the time problem is raised.
3. We have enough spare parts for machines.
45. When the machine is out of warranty, we still provide free technical support and spare parts charged to customers.
Q4:Payment
WESTERN UNION, VISA, MASTER CARD, T/T, PAYPAL, APPLE_PAY, GOOGLE_PAY, GC_REAL_TIME_BANK_TRANSFER, MoneyGram, L/C, D/P, D/A
Q5:Transportation
Transported by sea freight, DDP service, DHL UPS, EMS, and FedEx Air freight.
Q6:It is my first time purchasing goods from China, how do I do?
Do not worry, Woodfung has 12 years of export experience all over the world,
also has a professional sales team, we also have agents in Russia, Algeria, Pakistan, Peru, Vietnam, etc.
Q7:How to pack the machine?
we use wooden boxes to package the machine to protect them to be safe
Q8.I do not know Chinese, will the operation panel be in English or Spanish or other?
Yes, all our machines are in Chinese and English, If you want only English or Spanish or other,
we also can customize it for you, but the lead time will be a little longer.
